Purchase returns

Should the purchased product be not suitable to you for some reason, you have the right to return it within 14 days time and get a 100% refund.

Return policy does not apply to products ordered in accordance with client’s personal specifications or custom-made according to conditions set out by the client.

Additionally, products not suitable for return due to hygienic or medical reasons, cannot be returned after the packaging has been removed. Other non-returnable purchases include opened computer software, movies, music, games, and other audio-visual content, as well as opened consumables such as printer ink and toner cartridges, digital gift certificates, and prepaid codes.

The sum paid for the returning product will be refunded to the client’s bank account in 14-45 days time, starting from the date of return.

The returning product shall not be used and must be in its original packaging